I also received another offer in the mail yesterday and it clearly states “Call your Casino Royale representative at 1-888-***-****, your travel advisor or independent casino representative”. Not a hassle at all and I was told if I need to make any changes I could just contact RCI directly. I booked a cruise onboard with a RCI Cruise Consultant and then had the casino credit added after I returned home by contacting Casino Royale. failure to pay the balance due within 24 hours of your confirmation email will result in a system-automated cancellation of your reservation. I was even able to get a rate reduction on my cruise with extra OBC so again, it worked out fine. you can pay the balance via our automated payment system or speak with a casino representative at our toll free 1-88. It was a pain in the butt IIRC, but in the end, its worth it for the savings.
He got us the best deal, cabin assignments etc, then I had to call Casino Royale a couple days after we got home to have them take over the booking. We booked two cabins for an upcoming cruise in August with the Cruise Next people. We booked a cruise while onboard Allure last year when we both earned a $400 voucher (each). You need to book directly with Casino Royale.